PRIVACY POLICY

Information We Collect 

We may collect the following information: 

• Personal Information: Name, email address, phone number, and any details you provide when filling out a form, booking an appointment, or contacting us. 

• Usage Information: Data about how you interact with our website, such as pages visited, time spent on pages, and links clicked. 

• Technical Information: Your IP address, browser type, device information, and other data automatically collected through cookies or similar tracking tools. 

 

How We Collect Information 

We collect information in the following ways: 

• When you provide it directly through forms, appointment bookings, or email. 

• Automatically, through cookies, tracking pixels, and analytics services. 

 

How We Use Your Information 

We use the information we collect to: 

• Respond to inquiries and provide services. 

• Schedule and manage appointments. 

• Improve our website and services. 

• Run advertising and marketing campaigns. 

• Comply with legal obligations. 

• Retain personal information only as long as necessary to fulfill the purposes listed above and securely dispose of it when no longer needed. 

Consent: By using our website, you consent to the collection and use of your information for the purposes outlined in this Privacy Policy, including analytics and advertising. 

 

Cookies & Tracking Technologies 

We use cookies, pixels, and similar technologies to understand website usage, improve your experience, and show you relevant ads. You can control or disable cookies through your browser settings, but some site features may not work properly. 

 

Sharing Your Information 

We do not sell your personal information. We may share it only with: 

• Service providers and partners who help us operate our business (e.g., scheduling systems, marketing platforms). 

• Advertising and analytics partners (such as Reddit, Meta, and Google) for marketing purposes. 

• As required by law or to protect our rights. 

 

Your Rights 

Depending on your location, you may have rights to: 

• Access, update, or delete your personal information. 

• Opt out of marketing communications. 

• Limit or disable cookies and tracking. 

• Request corrections to your personal information if it is inaccurate, incomplete, or outdated. 

• File a complaint with our Privacy Officer if you believe your privacy rights have been violated. 

Data Accuracy: We take reasonable steps to ensure that the personal information we collect is accurate, complete, and up-to-date. 

 

Data Security 

We take reasonable steps, including physical, administrative, and technical safeguards, to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure. 

 

Changes to This Policy 

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. 

 

Contact Us 

We have appointed a Privacy Officer responsible for ensuring compliance with privacy laws. If you have questions or concerns about this Privacy Policy or your data, please contact them at: contact@massageheights.ca 

​