To our Valued Massage Heights Guests,

It is with a heavy heart that I announce the immediate closure of all Massage Heights locations in Alberta. This virus is spreading at a staggering pace in our province, in order to protect the health and wellness of our employees and our guests, we have to do our part to practice social distancing in an effort to slow the virus and flatten the curve.

Massage Heights is a local, family owned business built on family values. Although this decision was not easy, we are confident it is the right one. This virus is bigger than any individual, and when it comes to our employees and guests, we must make sure health and safety is our top priority. We are actively exploring ways to help our employees during this time. We are happy to announce that all health benefits will continue for our employees paid for by Massage Heights.

We will continue to be vigilant, paying close attention to the guidance of Provincial and Federal Health experts and will open our doors once it is safe for us to do so. I cannot say exactly how long this will go on for, the situation is continually changing, but we are planning for 60 days of closure. We will be providing updates to all members through email and our website.

All built up credits will be available for use upon reopening, and all prepaid packages will have extended usage terms. Our members will have two options moving forward –

Option 1- You can freeze your membership immediately, to do so please reach out to contact@massageheights.ca with your name, home retreat and phone number on file. Please allow for turnaround time, we will make sure your request is taken care of.

Option 2- Continue the monthly dues and allow massage credits to build up. With this option, Massage Heights will turn 100% of the revenue into immediate, interest-free loans available to all employees in need of assistance during the temporary closure. If you choose this option, thank you. It will mean a great deal to all of our team members.

We want to thank everyone for their continued support and understanding during this unprecedented time. I am confident that our province, and our country will get through this and come out stronger than ever – please take care of yourself and your loved ones. We cannot wait to get back to helping as many people as possible achieve a higher quality of life through the benefits of regular massage.

Please feel free to contact our office through contact@massageheights.ca with any questions or concerns you may have.

Will Carter

President, Massage Heights