Shepard Massage Therapists
BettyAnn Buchanan
Joined Team: February 2020
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Specialties: Swedish, Therapeutic, Deep Tissue Massage
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Certified Modalities: Hot Stone Therapy, Foot Scrub, Face Massage
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BettyAnn graduated from Makami College in April 2020 with a 90% overall average from the 2-year, 3000-hour program. She has always enjoyed working with people and has a long history of proof to back that up. She previously cared for the elderly in two different Nursing Homes for over 21 years but knew she was always interested in Massage Therapy. She greets her clients with a smile to ensure they are comfortable, at ease, and able to relax during their visit. She is easy to talk to, patient, and has a firm but gentle touch.
She is a proud mother of three grown children and has three grandchildren who she adores. BettyAnn enjoys going for walks, hikes, various music genres, movies, NASCAR, Baseball, Hockey, Football, and plays in a dart league. She is a Raptors, Blue Jays, Flames, and Stamps fan, although if the Habs are in town, she’ll be rooting for them! BettyAnn has a great sense of humor and loves to laugh at her own jokes… As she likes to say, she cracks herself up!
Beverley Trumpet
Joined Team: July 2020
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Specialties: Swedish, Relaxation, Therapeutic, Deep Tissue Massage, Reflexology, Manual Lymphatic Drainage (MLD), Decompression
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Certified Modalities: Maternity Massage, Hot Stone Therapy, Foot Scrub, Face Massage
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Bev has been working as a Massage Therapist in Calgary for 20+ years and is still loving it. Massage is the manipulation of the body’s soft tissues; Bev says, “when these tissues are tired, they cry out for help.” She believes that everyone should have massages to help them cope with the ups and downs in life.
Of all the techniques, Bev prefers to do a nice Relaxation massage; however, most of her clients see her for deep tissue massages. Essentially she can cater massage treatments to the needs of a young child to that of a wrestler. Bev often likes to combine modalities such as reflexology, decompression, lymphatic drainage, foot scrubs, hot stone therapy, and face massage to her sessions to help her clients relax. She also believes in stretching to finish off a massage session and always encourages water intake to help with detoxing.
Bev also comes highly recommended for pregnant clients; some call her ‘The baby whisperer’
Christy Castillon
Joined Team: July 2018
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Specialties: Cross-fiber Friction, Trigger Point Therapy, Deep Tissue, Therapeutic, Swedish/Relaxation, Sciatic Release, Headache/Migraine Relief, Nerve Impingement Conditions (Carpal Tunnel, TOS, etc.), Pain Management, TMJD (Jaw pain), Anatomy Education
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Certified Modalities: Dynamic Cupping, Hot Stone Therapy, Foot Scrub, Face Massage
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Christy graduated from CDI College in 2018 with a 4.0 GPA and shortly after began her RMT journey with Massage Heights. She has since assisted her team as Lead Therapist in providing Massage Therapy technique related and professional guidance for 2 years; presently, Christy is a Trainer to the new hires of MH, where she teaches our three signature modalities and culture of MH.
“It is an absolute honour to provide knowledge to both my team and clients in preventing musculoskeletal ailments, pain management, and treatment plans specifically designed for each client. Though the results of the treatments give me immense satisfaction, my favorite part of the job is the interpersonal relationships I grow with each client and team member; providing a safe and non-judgmental space is the ultimate goal.”
Christy looks forward to making a difference in people’s lives, be it mental or physical, wherever she goes.
Christy exercises her creativity outside of work through different mediums such as singing, dancing, painting, and boxing. She also loves learning new instruments and currently plays Guitar, Piano, and the Ukulele. When not indulging in creative outlets, you will find her watching NBA! Her favorite players are Dwayne Wade, Damian Lillard, and Kobe, though she is a forever Lakers fan!
Dani Baer
Joined Team: October 2021
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Specialties: Cross-fiber Friction, Deep Tissue, Myofascial Release, Postural, Rehabilitation, Relaxation, Swedish Massage, TMJ, Trigger Point Therapy
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Certified Modalities: Foot Scrub, Hot Stone Therapy
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Dani graduated from MaKami college early 2022. “I don’t know if I chose Massage Therapy or if Massage Therapy chose me”. Dani has fallen in love with learning anatomy and physiology, is passionate about health and fitness, and is grateful to be able to help others on their journey to heal. She believes massage to be the key in finding balance by helping release tension from trauma stored in our bodies.
Her specialties include therapeutic massage, deep tissue, trigger point therapy, nerve compressions, 120 min sessions, improving posture and mobility.
Outside of work Dani enjoys mountain biking, yoga, and hiking.
Your mind, emotions and body are instruments and the way you align and tune them determines how well you play life. – Singh Yogi
Dolly Carcha
Joined Team: June 2020
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Specialties: Trigger Point Therapy, Myofascial Release, Joint Mobilization, Swedish, Therapeutic, Deep Tissue, Maternity, Sports Massage
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Certified Modalities: Maternity Massage, Hot Stone Therapy, Foot Scrub, Face Massage
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Dolly is a Registered Massage Therapist who graduated in February 2020 from Makami College. Massage has always been a passion for her. Seeing her clients get relief after every session motivates and keeps her dedicated to continuing her practice and expanding her knowledge of massage.
Dolly practices various massage styles (mentioned above) combined with therapeutic techniques such as Hot Stone Therapy, Joint Mobilization, Trigger Point Therapy, and Myofascial release. Dolly believes this combination of techniques is ideal for the relief and treatment of shoulder, neck, back, and sciatic pain, digestive issues, and mental health/well-being. She sincerely cares and is always willing to go the extra mile for her clients.
Hector De La Pava
Joined Team: October 2021
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Specialties: Assisted Stretching, Cross-fiber Friction, Lymphatic Drainage, Myofascial Release, Trigger Point Therapy, Soft Tissue Release, Deep Tissue, Orthopedic, Relaxation, Swedish, Sports Massage
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Certified Modalities: Hot Stone Therapy, Foot Scrub, Face Massage
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Hector completed his 2 year Massage Therapy program at Makami College and joins us with 3 years of experience in the industry. Hector specializes in Trigger Point Therapy, assisted stretching, and Deep Tissue treatments; he loves seeing improvements in his clients overall health.
Hector previously worked in an industry where he did too much weight-bearing. “It was affecting my body, so I decided to pursue a career where I could help others with the same issues”.
When he’s not working, Hector enjoys playing soccer, going on walks, and working out.
Tikky Mongkonchaisit
Joined Team: October 2018
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Specialties: Assisted Stretching, Reflexology, Soft Tissue Release, Relaxation, Medium Therapeutic, Deep Tissue, Swedish, Thai Massage
Certified Modalities: Dynamic Cupping, Hot Stone Therapy, Foot Scrub, Face Massage
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Tikky is from Thailand and studied at the SUG Thai Massage Centre. Although tiny, she is mighty! Tikky is highly skilled in therapeutic and deep tissue massage and loves to incorporate assisted stretching from her Thai Massage training. Tikky uses Thai massage techniques combined with regular massage to help the body release tension and increase circulation. Her goal is always to help her guests feel their best.
“I love my job! My work has a positive impact on my clients; it feels fantastic to have many satisfied guests referring new guests for treatments, it makes my life busy, but I love it.”
When she is not working, Tikky loves to travel, ski, golf, dance, and practice yoga! She is a very bubbly soul that likes getting to know her guests.
Jennifer Fleiger
Joined Team: November 2021
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Specialties: Cross-Fiber friction, Joint Mobilization, Postural/Structural Alignment, Muscle activation re-education, Proprioceptive Neuromuscular Facilitation, Neurofascial Rapid Reset, Assisted Stretching, Trigger Point therapy, Sciatic Release, Headache/Migraine/TMJ Release, Nerve Impingement Conditions, Pain Management, Restorative Relaxation, Deep Tissue, Pre/Postnatal Massage
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Certified Modalities: Hot Stone Therapy, Foot Scrub, Face Massage
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Jennifer is an experienced Massage Therapist with an extensive, skilled, and knowledgeable history of working in the health, wellness, and fitness industry. Jennifer is skilled in stress management, healthcare, fitness, rehabilitation and Massage Therapy. She is a strong healthcare professional with a Registered Massage focus in rehabilitation and treatment of soft tissue injuries, medical conditions, and movement limitations from the Alberta College of Massage Therapy & Manual Osteopathic College of Canada.
Jennifer focuses on postural and structural realignment with the aid of various unique modalities. In addition to the above specialties Jennifer is competent in creating a greater, and fluid range of motion in the joints, as well as, pre/postnatal treatments including pelvic floor re-education and activation massage.
Jennifer is passionate about being a part of and helping others on their healing journey.
Jhonalyn Rioflorido
Joined Team: November 2019
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Specialties: Deep Tissue, Therapeutic, Swedish Massage, Sciatic Release
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Certified Modalities: Hot Stone Therapy, Foot Scrub, Face Massage
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Jhonalyn started at Massage Heights Shepard as a 500-hour practicum student before transitioning to a full-time RMT. She started practicing massage in 2008 back home in the Philippines where she graduated from the Reflexology and Massage Therapy Program at Muntinlupa City Technical Institute (MCTI). She then completed the National Certificate (NCII) in Massage Therapy, receiving an award for Best Therapeutic Massage.
Jhonalyn became interested in massage when her grandfather suffered a stroke. Her grandfather would always say, “Why don’t you study massage so you will know the benefits of massage and what it can do for the body, especially in stroke patients! Then you can help other people”. From then on, Jhonalyn started working with stroke patients to help improve their blood circulation, hand & arm movement, and build muscle strength in the legs and feet.
In September 2018, she studied Massage Therapy again at Makami College, taking the 3000-hour Advanced Clinical Massage Therapy. She graduated in April of 2020 with the Training of Advanced Treatment of soft tissue injuries (Cyriax Friction), Therapeutic Massage, Swedish Massage, Deep Massage, Myofascial Trigger Point, hand & foot massage. She believes in the power of touch & the healing of knowledge.
Katie Blain
Joined Team: February 2020
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Specialties: Therapeutic, Swedish Massage
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Certified Modalities: Dynamic Cupping, Hot Stone Therapy, Foot Scrub, Face Massage
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Katie started working at Massage Heights in February 2020. Her specialties include Therapeutic and Swedish techniques, and she is also certified in Dynamic Cupping! She graduated with Honours from the Alberta College of Massage Therapy in 2019.
Some of Katie’s interests include taking her dog to the park, hanging with friends, and shopping.
Kenelle Woods
Joined Team: November 2019
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Specialties: Sport, Pre/Postnatal Massage, Therapeutic Exercises, Myofascial Release, Trigger Point Therapy
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Certified Modalities: Hot Stone Therapy, Foot Scrub, Face Massage
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Kenelle is originally from the Caribbean but relocated to Canada in 2014. She is a recent graduate of the MaKami College 3000 hour Advanced Clinical Massage Therapy program. Since being diagnosed with structural scoliosis at the age of 13, she suffered from chronic pain with no treatment. She realized that she needed to have a career that would keep her active and help with the development of good body mechanics. After receiving her first massage she felt like a brand new person, and she wanted to reciprocate that same feeling to others.
Kenelle describes her style as personalized, firm and flowing, combining Swedish and Deep tissue techniques to provide effective treatments. Her goal for every client is to alleviate tension and pain, increase mobility and help generate healing and relaxation. Every treatment is tailored to the client’s specific needs, while educating them on the benefits of making massage therapy a part of their lifestyle and through encouraging consistent selfcare.
Besides work, Kenelle finds joy in doing outdoor sports, traveling, reading, cooking, and spending time with loved ones.
Lelia Ortega
Joined Team: February 2017
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Specialties: Therapeutic, Swedish Massage, Shoulder Pain Relief, Headaches
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Certified Modalities: Maternity Massage, Dynamic Cupping, Hot Stone Therapy, Foot Scrub, Face Massage
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Lelia moved to Canada from Nicaragua 8 years ago and is fluent in Spanish. She graduated from Makami College in 2016 and has been working at the Shepard Regional retreat since 2017. Lelia enjoys helping people manage their pain and likes to incorporate dynamic cupping into client treatments!
Lelia enjoys spending time with her three sons on her days off, and when she is not doing that, she enjoys listening to music and reading.
Marc Bellec
Joined Team: September 2021
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Specialties: TMJ, Trigger Point Therapy, Deep Tissue, Medium Therapeutic, Postural, Relaxation, Swedish Massage
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Certified Modalities: Hot Stone Therapy, Foot Scrub, Face Massage
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Marc graduated from Makami College at age 19 years and is fluent in both English and French. Marc took up Massage Therapy in hopes of improving clients health, and is still passionately working to help people improve their health and feel better physically. Marc is motivated by knowing he makes a difference one client at a time.
Marc prefers doing deep tissue in focus to relieve back pains, migraine/headaches and postural correction
Outside of work Marc likes to keep busy so he does a lot of art, plays piano and is currently trying to learn Japanese. He wishes to travel the world in order to embrace and appreciate more of the diversity that surrounds us!
Mary Grace Diche
Joined Team: November 2019

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Specialties: Reflexology, Swedish, Therapeutic, Deep Tissue Massage
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Certified Modalities: Hot Stone Therapy, Foot Scrub, Face Massage
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Mary Diche graduated in October 2019 from Makami College and started working as an RMT at Massage Heights right after. Before becoming an RMT, Mary was working as a Health Care Aide in CBI Home Health. She decided to study massage because she had previous training and certification for Reflexology back home in the Philippines. She is very passionate about helping people live as pain and stress-free as possible; helping others brings her much satisfaction.
Nisreen Fares
Joined Team: August 2023

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Specialties: Assisted Stretching, Cross-Fibre Friction, Deep Tissue, Medium Theraputic, Myofascial Release, Orthopedic Massage, Postural, Relaxation, Soft Tissue Release, Swedish Massage, TMJ, Trigger Point Therapy.
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Certified Modalities: Dynamic Cupping, Focused Neck Tension Relief.
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A graduate of CDI College, Nisreen brings over three years of experience to Massage Heights.
By creating long lasting relationships with her guests and seeing the impact that massage can bring helps Nisreen focus on the joy that she brings to her guests.
From relaxation to deep tissue she's the one!
With a speciality in migranes Nisreen can bring her experience to each session to ensure that each one of guests leaves happy with the service.
When not at Shepard Massage Heights Nisreen spends her time as a part time makeup artist.
A great team member for the Shepard team and our clients.
Romana Krajnovic-Rendulic
Joined Team: June 2023
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Specialties: Assisted Stretching, Cross-Fibre Friction, Deep Tissue, Lymphatic Drainage, Medium Therapeutic, Myofascial Release, Prenatal, Relaxation, Swedish Massage, TMJ, Trigger Point Therapy.
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Certified Modalities: Focused Neck Tension Relief, Hot Stone Therapy.
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Romana is a full registered therapist with over 2200 hours of in school training and education. A graduate of the Professional Institute of Massage Therapy, she is a welcome addition to the Shepard team!
Romana love's being a therapist because of the ability to help her clients, and the feeling of being rewarded when seeing a guest who is satisfied with the session, and can live a better life free of aches or pain.
Ryan Kumar
Joined Team: May 2019
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Specialties: Assisted Stretching, Cross-fiber Friction, Soft Tissue Release, Postural, Relaxation, Swedish, Medium Therapeutic, Deep Tissue Massage
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Certified Modalities: Hot Stone Therapy, Foot Scrub, Face Massage
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Ryan graduated from Mount Royal University in 2018, where he trained and completed his 2,200 hour certification. Ryan took an interest in Massage Therapy because of his background in sports, such as soccer, and his passion for a healthier lifestyle. Since graduating, his goal as a therapist has been to help clients get relief from their everyday stressors and to feel rejuvenated.
Ryan hopes to help present and future clients feel mobile and relaxed after their session; “I look forward to seeing you in the near future.”
Vlajimeer Rutaquio
Joined Team: May 2017
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Specialties: Treatment Plans, Anatomy Education, Therapeutic, Deep Tissue Massage
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Certified Modalities: Hot Stone Therapy, Foot Scrub, Face Massage
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Vlaj graduated from the MaKami College 3000-hour Advanced Clinical Massage Therapy Program in 2017. With an in-depth knowledge of Human Anatomy, specifically the Musculoskeletal System, he is able to incorporate various techniques depending on client needs. Deep Tissue Massage, Swedish Massage, Myofascial Release, and Joint Mobilizations are just a few of the skills that he has honed throughout his years in this profession. He is also an advocate for promoting the benefits of massage therapy to develop work-life balance.
He is an avid music lover and enjoys DJ’ing different genres! When he’s not indulging in music, he likes to spend time with his wife and two sons; “our family loves trying new restaurants and playing outside.”
Zaldy Juliano
Joined Team: October 2016
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Specialties: Deep Tissue, Medium & Light Pressure, Swedish, Relaxation, Sports, Orthopedic Massage, Manual Lymphatic Drainage, PNF Stretching, Assissted Stretching, Joint Play Exercises, Cyriax Friction (Advanced Treatment of Soft Tissue Injuries)
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Certified Modalities: Hot Stone Therapy, Foot Scrub, Face Massage
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Zaldy graduated as a Registered Massage Therapist from MaKami College with the 3000-hour Advanced Clinical Massage Therapy program with Orthopedic Massage applications. Upon graduating, Zaldy received a certificate of recognition for outstanding clinic attendance and achievement.
Zaldy loves to help others, give them a joyful memory, and make their lives easy and free from worries when possible. He loves to see others happy and pain-free. With this profession, Zaldy feels he can help guests release the stress and tension from their body. His goal is to help clients reduce muscle tension, stress hormones, anxiety, and depression by improving circulation, joint mobility, flexibility, soft tissue injuries, and recovery time. Zaldy also likes to promote post-treatment relaxation and mental alertness by stimulating the lymphatic system.
Outside work Zaldy is very interested in cooking all different kinds of food, singing Karaoke, painting, and watching documentaries related to astronomy and astrology.