A Letter to our Guests
To our Valued Massage Heights Guests,
It is with a heavy heart that I announce the immediate closure of all Massage Heights locations in Alberta. This virus is spreading at a staggering pace in our province, in order to protect the health and wellness of our employees and our guests, we have to do our part to practice social distancing in an effort to slow the virus and flatten the curve.
Massage Heights is a local, family owned business built on family values. Although this decision was not easy, we are confident it is the right one. This virus is bigger than any individual, and when it comes to our employees and guests, we must make sure health and safety is our top priority. We are actively exploring ways to help our employees during this time. We are happy to announce that all health benefits will continue for our employees paid for by Massage Heights.
We will continue to be vigilant, paying close attention to the guidance of Provincial and Federal Health experts and will open our doors once it is safe for us to do so. I cannot say exactly how long this will go on for, the situation is continually changing, but we are planning for 60 days of closure. We will be providing updates to all members through email and our website.
All built up credits will be available for use upon reopening, and all prepaid packages will have extended usage terms. Our members will have two options moving forward –
Option 1- You can freeze your membership immediately, to do so please reach out to email@example.com with your name, home retreat and phone number on file. Please allow for turnaround time, we will make sure your request is taken care of.
Option 2- Continue the monthly dues and allow massage credits to build up. With this option, Massage Heights will turn 100% of the revenue into immediate, interest-free loans available to all employees in need of assistance during the temporary closure. If you choose this option, thank you. It will mean a great deal to all of our team members.
We want to thank everyone for their continued support and understanding during this unprecedented time. I am confident that our province, and our country will get through this and come out stronger than ever – please take care of yourself and your loved ones. We cannot wait to get back to helping as many people as possible achieve a higher quality of life through the benefits of regular massage.
Please feel free to contact our office through firstname.lastname@example.org with any questions or concerns you may have.
President, Massage Heights
Massage Heights began in San Antonio, Texas in 2004. Today, we have dozens of locations open with aggressive growth planned throughout the U.S. & Canada. Our mission is to help all types of people incorporate convenient, high-quality, rejuvenating massage into their healthy lifestyles.
Our business is built on a membership model that helps make massages more affordable, while still providing the level of service you’d expect at a five-star resort.
Massage Heights offers a distinguished Membership program that allows our Members to take advantage of the many benefits of rejuvenating massage more frequently. The monthly Membership fee is only $74.99* per month and includes one 60-min rejuvenating massage each month with a Professional licensed Massage Therapist. Each additional massage session is offered at a member price point to encourage longer sessions, or more frequent visits! Prices may vary by region. You can schedule as many sessions as you like and pay the discounted Member rate every time. In addition, we offer 1/2-Hour and 1-1/2-Hour sessions.
At Massage Heights, each massage you receive decreases the average dollar amount you spend. Every time you visit, you receive a professional massage by a Professional licensed Massage Therapist, not a student. We choose only the most reputable Massage Therapists in the business. You’ll experience an atmosphere that’s comfortable, not clinical, with calming music and uncompromised cleanliness.
Let Massage Heights show you how massage can improve your health, your mood and your life.
You deserve to relax.
Journey to MASSAGE HEIGHTS today. Call or stop by today!
* Massage includes a 50-Minute hands-on session and time for consultation and preparation for the scheduled hour.